Quick Answer: What To Do If Parcel Is Held At Customs?

Do customs open all packages?

No, they don’t immediately open your package without any reason.

They will only instantly check what’s inside of your package if: Your package has been damaged when it reached the Customs office or desk.

The damages can include broken seals or plastic or any cover of your package..

How do I know if my package was seized by customs?

The best way to find out why something is detained is to simply call the CBP office where the goods are being held and ask them. You usually will get a written notificaton from CBP telling you that your shipment is being held and why and what you can do about it. Former U.S. Customs officer and licensed customs broker.

Will USPS notify me if my package has been seized?

If your package is some other kind of illegal, they will send you a notice to pick it up at the post office — law enforcement will be notified when you arrive for the pick up.

What happens if my package is seized?

Once the package is ‘seized’, it may be examined by a drug dog, and a warrant will be issued to open the package should the dog alert for the presence of drugs (typically, the post office will line up 6 packages, five which they know do not contain drugs, and the suspected package).

How long can customs hold my package?

If the department is holding your item, officials will notify you usually within a few days but it can take as long as 30 to 45 days. The department will provide a reason for detainment, as well as what you can do to get your package released.

What does it mean when a package is held by customs?

‘Held at Customs’ means the package you are sending to the destination country is held by the officials of the importer country’s customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.

What do I do if my package is held in customs?

What You Should Do When Your Shipment Is Stuck At CustomsContact your 3PL provider. Your first action should be to contact whoever has shipped your goods. … Contact your carrier. Ensure that your shipment is actually stuck in customs. … Find out if there are outstanding taxes. … Ensure there is no missing or incorrect paperwork. … Wait.

Can I call Customs about a package?

US Customs inspects most packages and they need to ensure that the pricing for the products is documented and accurate. … You should also be able to phone at 1-877-CBP-5511 (877-227-5511). However, you will need to be able to properly identify the shipment.