Question: Is Apple Chat Support A Robot?

How do I report a problem with Apple?

Report A PurchaseGo to reportaproblem.apple.com.Enter the Apple ID and password that you used to buy the item, then choose Sign In.Choose Report a Problem next to the item that you need help with.Choose your problem from the menu.Follow the onscreen steps..

Why is Apple charging me .99 a month?

$. 99 cents is normally an iCloud Storage charge. … You can manage it in Manage your iCloud storage – Apple Support and see if you are in fact paying for iCloud.

How do I claim my $25 from Apple?

How to Claim Your $25 from the iPhone Batterygate SettlementFrom the settlement page, click Claim Form Online.Find your iPhone’s serial number under Settings > General > About > Serial Number.If you no longer have your phone or can’t find your serial number, you can look it up by entering your Apple ID, the device type, and your name and address.More items…•

Can I email Apple a question?

Apple has no published email address for Customer Service. Apple handles most issue, technical and customer service, only via telephone or in-person at an Apple Store. As Miriam suggested, you can call Customer Relations if you have an issue that you can’t resolve in another way. Regards.

Why is Apple taking money from my account?

Check if a family member made a purchase Ask family members if they signed up for a subscription or bought something from the App Store or iTunes Store. Or check the purchase history of each Apple ID that uses your payment method. … Anyone who has your Apple ID password can make charges to your account.

How do I stop Apple taking money from my account?

You can unsubscribe your iTunes subscription using following steps: Go to ‘Settings’ and click ‘iTunes & App Store. Click on your Apple ID & select ‘View Apple ID’. Check your ‘subscriptions’. Delete the same to discontinue the subscription to stop auto renewal.

How do I stop Apple from charging my card?

Cancel iTunes subscription: method 2Open iTunes and select Store > Sign In.Enter your Apple ID info.Click Store > View My Account.Scroll down and find Settings section.You will see Subscriptions option, click Manage.Click on the subscription that you want to cancel.Select the Off button to turn off Auto-Renewal.

How do I report a purchase I didn’t make Apple?

Request a refund for apps or content that you bought from AppleGo to reportaproblem.apple.com.Sign in with your Apple ID and password.If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it.Follow the instructions on the page to choose the reason why you want a refund and submit your request.

How do I talk to a human at Apple?

How to Call a Live Person in Apple Customer ServiceDial 1-800-275-2273.Say “speak with the representative”Answer “yes” or “no” to the subsequent questions of the automatic system.Stay on the line.After that, the automated phone system will connect you to a live customer service agent from Apple.

Where do I send a complaint to Apple?

You can fill out the form at Product Feedback – Apple . They really do read them, although you might not get a response. You can also send an email to tcook@apple.com.

Does Apple have a live chat?

If you need help, Apple provides support for your products in many ways. One of them is live chat support. Live chat allows you to use instant / live (real-time) messaging to contact Apple’s support team via its website. Apple’s live chat offers faster response times, much faster than emails.

How do I make Apple Support call me?

Contact Apple SupportU.S. technical support: (800) APL–CARE (800–275–2273)See all worldwide support telephone numbers.Contact a mobile carrier.Make a reservation at an Apple Retail Store Genius Bar.Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

How do I use Apple business chat?

Business ChatA conversation that’s easy to start. If you’re looking up a company in Maps, Safari, or Search, simply tap the Messages icon to send a text. … Control what you share. And when you chat. … Talk to a real person. Or easily get to one. … Pay for purchases right then and there. … Skip the call.

Does Apple give refunds for accidental purchases?

Apple lets you request a refund for any app, in-app or media purchases you’ve made within the last 90 days. … If Apple sent you an email after your purchase, there should be a link to the Report a Problem page in that receipt, too.

Where can I email Apple support?

If you receive a suspicious email that looks like it’s supposed to be from Apple, please forward it to reportphishing@apple.com.