Question: How Do I Return A Shopee Item?

How do I return a Shopee item in Singapore?

Step 2: Complete the “Return/Refund” request form:Select reason.Upload picture(s)Include a comment for your return/refund.Select your preferable shipping method – “Drop Off” or “Self Arrange”Input your email address.

If you have selected “Drop Off at Singpost Popstation”.

What happens if I refuse to pay cash on delivery Shopee?

This payment option will be suspended for 90 days. Failed transactions are canceled orders that are due to the following: Refusal to accept COD parcels. Failing to receive the package after the 2nd delivery attempt by Shopee Supported Logistics.

Does the seller pay for return shipping?

If the item is returned because it’s faulty, not as described, or damaged in the post, the seller has to pay return postage costs. However, if the buyers want to return the item for any other reason within 14 days, they have to pay to send it back (as long as you made this clear in your listing).

Can Shopee refund money?

Yes you will be able to receive your refund once your cancellation request is being approved. A notification will be sent through Shopee app and email to inform you about the refund. In the same time, the refund of your payment will be released back to you immediately.

Can I refuse to accept Shopee delivery?

You have ordered an item on Shopee and you decided you do not need it anymore. You can refuse the delivery if you have selected Cash on Delivery (COD) and the item will be returned to the seller.

Do I have to pay for return shipping?

You could have, if requested, allow the customer to dispose of the item without the return if that cost was a concern. … if the return was due to the customer claiming the item was defective, then yes, you are responsible for return shipping costs. or, just refunding the money if you don’t want the item returned.

How does Shopee refund works?

Buyer will only be refunded after Shopee has received the confirmation from Seller that Seller has received the returned Item. In the event where Shopee does not hear from Seller within a specified time, Shopee will be at liberty to refund the applicable sum to Buyer without further notice to Seller.

How long does Shopee take to refund?

Your Return/Refund request will be processed within 7-9 working days and you will be notified of the outcome via in-app push notification and email.

Is Shopee return free?

Shopee will allow you to print out your return waybill for FREE for them to ship the item back to the seller. As a buyer what do you need to do is: … *Check “How do I return my items using Shopee Free Return with Poslaju?” for detailed steps and guide. *Note: Only return shipping via Poslaju is free.

What is a return airway bill?

From Wikipedia, the free encyclopedia. An air waybill (AWB) or air consignment note is a receipt issued by an international airline for goods and an evidence of the contract of carriage, it is a document of title to the goods. Hence, the air waybill is non-negotiable.

How do I get my Shopee return label?

How to Print Shopee Shipping Label (Full Version)Step 1: Configure Shopee Shipping Label Setting. Navigate to Unicart Backend Admin, hence go to Order and choose Fulfillment. … Step 2: Arrange Shipment. Select the unfulfilled order, and click on the Arrange Shipment button to fulfill the order. … Step 3: Print Shopee Shipping Label.

How do I claim my Shopee return shipping fee?

What should I do if return is accepted/approved?Pay for the return postage (keep the receipt!)Ship the order back to the return address.Upload the following into Shopee App: • Return shipping details. • Return shipping receipt.

How do I get my Shopee return airway bill?

1) From Shopee Homepage > Me > My Purchase > Return Refund > Find the relevant order. Click on “Select Courier” > Select Poslaju > Confirm. 2) After confirming, a tracking number will be generated and do email it to your email address. Then download and print the Air Waybill from your computer.

What is Shopee return airway bill?

As the return airway bill is of Poslaju, you can drop off your return parcel at any nearest Poslaju Centers / Poslaju Kiosks / Poslaju Agents / Pos Malaysia locations. You may refer to the list of Poslaju locations for the nearest Poslaju location for your delivery of the return parcel.

What is return and refund?

In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange for another item (identical or different), or a store credit.

How long does it take for a bank to process a refund?

It typically takes 1-3 business days for the refund to process into your account, depending on how your bank processes the refund, and for the funds to appear in your bank account.

When I can get my refund?

The IRS states that nine out of 10 e-filed tax returns with direct deposit will be processed within 21 days of IRS e-file acceptance. Mailed paper returns: If you filed a paper return, please allow 4 weeks before checking the status. Refund processing time is 6 to 8 weeks from the date the IRS receives your tax return.